TERMS OF USE

Who we are and how to contact us

A. Our Site, Platform and the Services offered therein are owned and operated by LX Room Limited, a company registered in England and Wales with company number 16658589 registered at The LX Room, 2 Old Court Mews, 311a Chase Road, London, United Kingdom, N14 6JS. To contact us, please email info@thelxroom.com

B. We connect Members and Suppliers who use the Service for luxury goods, experiences, and services transactions.

C. In these Terms, people who access the Site and Platform are collectively referred to as "Users". Individuals who have applied to The LX Room and have been approved by The LX Room and have made an account for the main purpose of purchase intent are referred to as "Members." Entities or individuals offering luxury goods, services, events, or experiences who have registered with The LX Room are referred to as "Suppliers."

D. For Suppliers: Your use of the Service as a Supplier (beyond solely accessing the Website) will be governed by these Terms and the additional Supplier-specific terms set out in Section 23 below. You must comply with both the general Terms and the Supplier Terms.

Last Updated: January 2026

1. INTRODUCTION AND ACCEPTANCE

1.1 About These Terms

These Terms of Use ("Terms") govern your access to and use of The LX Room platform, including our website at www.thelxroom.com and mobile application (collectively, the "Platform" or "Service"). The Platform is operated by LX Room Limited, a company incorporated in England and Wales (company number 16658589) with our registered office address at The LX Room, 2 Old Court Mews, 311a Chase Road, London, United Kingdom, N14 6JS. ("The LX Room", "we", "us", "our").

1.2 Agreement to Terms

PLEASE READ THESE TERMS CAREFULLY. By clicking "I Accept," or by accessing or using the Platform, applying for membership, or using any of our services, you agree to be bound by these Terms, including our Privacy Policy (https://www.thelxroom.com/privacy-policy) and Cookie Policy (https://www.thelxroom.com/cookie-policy), which are incorporated into these Terms by reference. If you do not agree to these Terms, you must not access or use the Platform.

1.3 Capacity and Eligibility

You confirm that you are at least 18 years of age and have the legal capacity to enter into these Terms. By accepting these Terms, you represent and warrant that you meet this requirement. Anyone under 18 is not authorised to use the Service.

1.4 Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of any material changes by posting the updated Terms on the Platform and updating the "Last Updated" date. Your continued use of the Platform following such changes constitutes your acceptance of the revised Terms. We recommend that you check these Terms regularly and print a copy for your records.

2. THE LX ROOM PLATFORM

2.1 Platform Description

The LX Room is an exclusive membership platform that connects approved members ("Members") with purchasable luxury goods, services, events, and experiences offered by third-party providers ("Suppliers"). The Platform operates as a private concierge service facilitating introductions and connections.

2.2 Platform Role

A. Intermediary Role: Primarily, The LX Room operates as an intermediary platform that facilitates introductions and connections between Members and third-party Suppliers. In these instances, the contract for sale is directly between the Member and the third-party Supplier.

B. Supplier Role: From time to time, The LX Room will also act as a "Supplier" by offering its own goods, services, or experiences directly. Such offerings will be clearly identified on the Platform as "The LX Room Official Listings" or similar branding.

C. Distinguishing Liability: When you purchase a third-party Supplier offering, we are an intermediary only and have no liability for the transaction. When you purchase an LX Room Official Listing, we act as the Supplier and our liability is governed by the specific terms of that sale and applicable UK consumer law, notwithstanding the general disclaimers in Section 5.

2.3 No Endorsement

The listing or display of any Supplier or their offerings on the Platform does not constitute an endorsement, recommendation, or guarantee by The LX Room. We make no representations regarding the quality, safety, legality, or suitability of any offerings.

3. MEMBERSHIP (FOR MEMBERS PAYING A MONTHLY FEE)

3.1 Application Process

Membership is granted at our sole discretion. To apply, you must:

• Complete our application form truthfully and accurately
• Provide valid photographic identification
• Disclose your occupation and/or required income information
• Answer all vetting questions honestly
• Upload a profile photograph
• Agree to our verification process

You warrant that all information you provide during the application process is accurate, complete, and not misleading, and you agree to keep it accurate and up to date at all times.

3.2 Application Decision

We reserve the absolute right to accept or reject any membership application for any reason or no reason, without providing explanation. Submission of an application does not guarantee membership. If your application is not approved, you will be notified and no charges will be applied.

3.3 Membership Fee

If your application is approved, membership requires payment of a monthly subscription fee of £60/month("Membership Fee"). The Membership Fee:

• Is non-refundable except as required by law
• Does NOT include the cost of any goods, services, events, or experiences offered by Suppliers
• Grants access to the Platform only and does not guarantee availability of any particular offering
• Is payable in advance by recurring monthly direct debit or card payment

3.4 Billing and Renewal

Your membership will automatically renew each month on the date your membership has started, unless cancelled in accordance with Section 3.6. You authorise us to charge your designated payment method on each renewal date. If the default payment card is declined, you authorise The LX Room to charge any card stored in your account.

3.5 Fee Changes

We reserve the right to change the Membership Fee upon thirty (30) days' written notice to you. Continued use of the Platform after such notice constitutes acceptance of the new fee. If you do not wish to pay the increased fee, you may cancel your membership in accordance with Section 3.6 before the new fee takes effect.

3.6 Cancellation

You may cancel your membership at any time by selecting ‘Cancel Membership’ through your account settings. Cancellation will be effective at the end of your current billing period. No refunds will be provided for partial months.

3.7 Termination by The LX Room

We reserve the right to suspend or terminate your membership immediately, with or without notice, if you:

• Breach these Terms
• Provide false or misleading information during application or at any time
• Engage in conduct we deem inappropriate, illegal, or harmful to The LX Room, other Members, or Suppliers
• Fail to pay the Membership Fee when due
• Are subject to or have been previously banned from the Service

Upon termination, all rights granted to you under these Terms will immediately cease, and you must stop all use of the Platform. You will not be entitled to any refund of Membership Fees paid.

4. MEMBER OBLIGATIONS AND CONDUCT

4.1 Account Security

You are responsible for maintaining the confidentiality of your account credentials. You agree to:

• Keep your password secure and not share it with others
• Notify us immediately at info@thelxroom.com of any unauthorised use of your account
• Accept responsibility for all activities that occur under your account
• Not allow others to use your account

You must not share your login credentials with non-members or allow anyone else to access the Platform using your account.

4.2 Accurate Information

You must provide accurate, current, and complete information during the application process and maintain the accuracy of your account information.

4.3 Prohibited Conduct

You agree NOT to:

• Use the Platform for any unlawful purpose
• Impersonate any person or entity
• Harass, abuse, or harm other Members or Suppliers
• Share, reproduce, or distribute Platform content without permission
• Attempt to circumvent the Platform to transact directly with Suppliers in a manner that avoids Platform visibility
• Use automated systems (bots, scrapers) to access the Platform
• Interfere with or disrupt the Platform's operation
• Post or transmit malicious code or viruses
• Violate any applicable laws or regulations

4.4 Exclusivity and Confidentiality

The Platform is private and exclusive. You agree not to:

• Share your login credentials with non-members
• Disclose confidential Platform information to third parties
• Screenshot, record, or otherwise reproduce Platform content for external distribution

5. TRANSACTIONS BETWEEN MEMBERS AND SUPPLIERS

5.1 Nature of Transactions

A. Third-Party Transactions: For offerings provided by third-party Suppliers, the transaction is made directly between the Member and that Supplier. The LX Room is not a party to that contract and has no liability for its performance.

B. Direct Platform Sales: For LX Room Official Listings, the transaction is between the Member and LX Room Limited. In these specific cases, The LX Room accepts the obligations of a Supplier as set out in applicable consumer protection legislation.

5.2 Limitation of Liability for Third-Party Transactions

Except where The LX Room is the named Supplier of an offering, we expressly disclaim all liability arising from or relating to the quality, safety, legality, or performance of any Supplier offerings.

5.3 Member Responsibility

You acknowledge and agree that:

• You are responsible for evaluating Suppliers and their offerings
• You transact with Suppliers at your own risk
• You must conduct your own due diligence before any transaction
• You are responsible for all terms, conditions, and agreements with Suppliers
• Payment terms, refund policies, and cancellation terms are determined solely by Suppliers
• The LX Room has no obligation to intervene in disputes

5.4 Payment Processing

Payments made by the Members for Supplier offerings are made to The LX Room or their designated payment processors.

5.5 Supplier Verification

While we may conduct basic vetting of Suppliers, The LX Room makes no guarantees regarding:

• The legitimacy or trustworthiness of Suppliers
• The accuracy of Supplier information
• The legal compliance of Supplier offerings
• The financial stability of Suppliers

6. INTELLECTUAL PROPERTY

6.1 Platform Ownership

All content, features, and functionality on the Platform, including but not limited to text, graphics, logos, images, software, and the compilation thereof, are owned by The LX Room or our licensors and are protected by UK and international copyright, trademark, and other intellectual property laws.

6.2 Limited Licence

Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, revocable licence to access and use the Platform for personal, non-commercial purposes (or for business purposes if you are a Supplier).

6.3 Restrictions

You may not:

• Copy, modify, or create derivative works of Platform content
• Reverse engineer or attempt to extract source code
• Remove or alter any proprietary notices
• Use Platform content for commercial purposes without written permission

6.4 User Content

By submitting content to the Platform (including profile information, reviews, or communications), you grant us a worldwide, royalty-free, perpetual licence to use, reproduce, modify, and distribute such content in connection with operating the Platform.

7. PRIVACY AND DATA PROTECTION

7.1 Privacy Policy

Our collection, use, and protection of your personal data is governed by our Privacy Policy, which is incorporated into these Terms by reference. By using the Platform, you consent to such collection and use.

7.2 UK GDPR Compliance

We process personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

7.3 Verification Information

You acknowledge that information provided during the application process, including photographic identification and occupation/financial details, will be processed for verification purposes.

8. DISCLAIMERS AND WARRANTIES

8.1 Platform Provided "As Is"

THE PLATFORM IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR UNINTERRUPTED ACCESS.

8.2 No Guarantee of Availability

We do not warrant that:

• The Platform will be available at all times or free from errors
• Defects will be corrected
• The Platform is free from viruses or harmful components
• Any particular offerings will be available from Suppliers
• Members will secure any particular goods, services, events, or experiences

8.3 Third-Party Content

We are not responsible for the accuracy, legality, or appropriateness of content provided by Suppliers or other third parties.

9. LIMITATION OF LIABILITY

9.1 Exclusion of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE LX ROOM, ITS DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, AND AFFILIATES SHALL NOT BE LIABLE FOR ANY:

• Indirect, incidental, special, consequential, or punitive damages
• Loss of profits, revenue, data, or business opportunities
• Damages arising from transactions between Members and Suppliers
• Personal injury or property damage arising from use of the Platform
• Unauthorised access to or alteration of your data
• Third-party conduct or content

9.2 Maximum Liability

To the extent liability cannot be excluded by law, our total aggregate liability to you for all claims arising from or relating to these Terms or your use of the Platform shall not exceed the total Membership Fees paid by you in the twelve (12) months preceding the claim.

9.3 Consumer Rights

Nothing in these Terms excludes or limits our liability for:

• Death or personal injury caused by our negligence
• Fraud or fraudulent misrepresentation
• Any other liability that cannot be excluded under UK law

9.4 Member Indemnification

You agree to indemnify, defend, and hold harmless The LX Room, its directors, officers, employees, and agents from any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising from:

• Your breach of these Terms
• Your use of the Platform
• Your transactions with Suppliers
• Your violation of any law or third-party rights

10. DISPUTE RESOLUTION

10.1 Governing Law

These Terms shall be governed by and construed in accordance with the laws of England and Wales.

10.2 Jurisdiction

You irrevocably agree that the courts of England and Wales shall have exclusive jurisdiction to settle any dispute or claim arising out of or in connection with these Terms or their subject matter.

10.3 Informal Resolution

Before initiating formal proceedings, we encourage you to contact us to seek informal resolution of any disputes.

11. GENERAL PROVISIONS

11.1 Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and The LX Room regarding the Platform and supersede all prior agreements and understandings.

11.2 Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

11.3 Waiver

Our failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.

11.4 Assignment

You may not assign or transfer these Terms or your rights hereunder without our prior written consent. We may assign these Terms without restriction.

11.5 No Third-Party Rights

These Terms do not confer any rights on third parties under the Contracts (Rights of Third Parties) Act 1999.

11.6 Force Majeure

We shall not be liable for any failure to perform our obligations under these Terms due to circumstances beyond our reasonable control.

11.7 Notices

Notices to you may be provided via email, Platform notifications, or posting on the Platform. Notices to us should be sent to info@thelxroom.com.

12. CONTACT INFORMATION

If you have questions about these Terms, please contact us at:

LX Room Limited
2 Old Court Mews, 311a Chase Road
London, United Kingdom
N14 6JS
Email: info@thelxroom.com
Company Number: 16658589

13. ADDITIONAL TERMS FOR SUPPLIERS

13.1 Application of Supplier Terms

If you register as a Supplier on the Platform, these additional terms ("Supplier Terms") apply to you in addition to all other provisions of these Terms of Use. In the event of any conflict between the Supplier Terms and the general Terms, the Supplier Terms shall prevail for Suppliers.

13.2 Supplier Registration and Account

A. To use the Platform as a Supplier, you must be invited to become a Supplier or apply to become a Supplier by completing our Supplier application form and providing all requested information, including but not limited to:

• Business name and registration details (if applicable)
• Contact information
• Business address
• Description of goods, services, events, or experiences you intend to offer
• Relevant licenses, permits, or certifications
• Insurance details (where applicable)
• Banking and payment details

B. You warrant that all information you provide is accurate, complete, current, and not misleading, and you agree to keep it up to date at all times.

C. We reserve the absolute right to accept or reject any Supplier application for any reason, without explanation.

D. You are responsible for maintaining the confidentiality of your Supplier account credentials and for all activities that occur under your account.

13.3 Supplier Listings and Offerings

A. As a Supplier, you may post listings for products relating to the luxury lifestyle category such as luxury goods, services, events, or experiences ("Offerings") on the Platform for Members to view.

B. You warrant that all Offerings you list:

• Are accurately and truthfully described
• Are legally available for sale or provision
• Comply with all applicable laws and regulations
• Do not infringe any third-party intellectual property rights or other rights
• Are not counterfeit, stolen, or otherwise illegally obtained
• Match any photographs, descriptions, or specifications you provide

C. You are solely responsible for:

• The accuracy of all information in your listings
• Setting your own prices and terms
• The quality, safety, and legality of your Offerings
• Ensuring you have all necessary licenses, permits, and insurance to offer your goods or services
• Honouring all representations made to Members

D. The LX Room reserves the right to remove, edit, or reject any Supplier listing at any time, for any reason, without notice or liability.

13.4 Supplier Obligations

As a Supplier, you agree to:

A. Operate your business honestly, fairly, and in accordance with all applicable laws, including consumer protection laws, data protection laws, and trading standards

B. Respond promptly and professionally to Member inquiries and requests

C. Fulfil all transactions with Members in accordance with the terms you have agreed with them

D. Notify Members immediately if you are unable to fulfil any transaction or delivery

E. Notify The LX Room immediately at info@thelxroom.com if:

• You are unable to fulfil an Offering
• There is a dispute with a Member
• You become aware of any issue that may affect your ability to operate as a Supplier

F. Maintain appropriate insurance coverage for your business activities

G. Not engage in any misleading, deceptive, or fraudulent practices

H. Not misrepresent your credentials, qualifications, or the nature of your Offerings

I. Comply with all relevant consumer protection regulations, including providing clear cancellation and refund policies

J. Handle all personal data of Members in accordance with UK GDPR and Data Protection Act 2018

13.5 Supplier Fees

A. The LX Room charges Suppliers a quarterly fee of £600.00 for access to the Platform ("Supplier Fee")

B. The Supplier Fee:

• Is payable every three months in advance
• Is non-refundable unless otherwise stated in writing
• Grants access to list Offerings and connect with Members
• Does not guarantee any minimum number of transactions or sales

C. We reserve the right to change Supplier fees upon thirty (30) days' written notice

D. Failure to pay the Supplier Fee when due may result in immediate suspension or termination of your Supplier account

13.6 Payment Processing and Transactions

Standard Payment Method: The LX Room provides integrated payment processing through the Platform. This is the standard method for all transactions and ensures Members benefit from secure payment processing and transaction records.

Direct Payment Links: You, the Supplier, may, in certain circumstances, send direct payment links to Members outside of The LX Room's payment system. However, you acknowledge that The LX Room has no control over, and accepts no responsibility for, any payments made via direct payment links you issue to Members.

Payment Processing Through The LX Room Platform

When The LX Room processes payments on your behalf through the Platform's integrated system:

A. Payment Collection:

• The LX Room acts as a limited payment agent for the purpose of collecting and transmitting payments
• Members' payments are collected through The LX Room's secure payment processing system
• The LX Room will remit payments to you in accordance with the payment schedule and terms provided to you separately

B. Transaction Fees:

• The LX Room may charge transaction fees or commissions on sales processed through the Platform's payment system
• All applicable fees will be communicated to you separately and deducted before remittance
• You acknowledge and agree to any transaction fees or commission structure provided to you

C. Payment Terms:

• Payment schedules, remittance timing, and any holdback periods will be provided separately
• You are responsible for providing accurate banking details for payment remittance
• The LX Room is not responsible for delays caused by incorrect banking information

D. Important Limitations:

• The LX Room's role as payment processor does NOT make us a party to the underlying transaction
• You remain solely responsible for fulfilling all Offerings sold through the Platform
• The LX Room has no liability for the quality, delivery, or performance of your Offerings
• All refund obligations, warranty claims, and customer service remain your sole responsibility

Direct Payment Links to Members

A. Your Right to Use Direct Payment:

• You may send payment links or request direct payment from Members outside The LX Room's payment processing system
• Direct payment links bypass The LX Room's integrated payment system entirely

B. The LX Room's Position on Direct Payments:

• The LX Room has absolutely no control over direct payment links or transactions you conduct outside our Platform
• The LX Room accepts no responsibility whatsoever for payments made via direct payment links you issue to Members
• We cannot monitor, verify, or oversee transactions conducted through direct payment methods
• We have no visibility into, records of, or involvement in payments made outside our system
• Direct payments are entirely between you and the Member

C. Your Responsibilities for Direct Payments:

• You are solely responsible for all aspects of direct payment processing
• You must ensure compliance with all payment processing regulations, consumer protection laws, and PCI DSS requirements
• You must provide secure payment methods that protect Member data
• You must maintain records of all direct payment transactions
• You must handle all disputes, refunds, and chargebacks independently
• You must not engage in fraudulent or deceptive payment practices

D. No Platform Protections or Support:

• The LX Room provides no support, dispute resolution, or assistance for direct payment transactions
• The LX Room cannot facilitate refunds or intervene in payment disputes for direct payments
• Members may report suspicious payment requests, which may result in investigation of your account
• Fraudulent use of direct payment links may result in immediate termination of your Supplier account

E. Mandatory Disclosure:

• You must clearly communicate to Members when you are requesting payment outside The LX Room's system
• You must not misrepresent direct payment links as being processed by The LX Room
• You must provide Members with clear transaction documentation, receipts and refund and returns information

13.7 Supplier Transaction Obligations

Regardless of which payment method is used, you agree that:

A. Contractual Relationship:

• You contract directly with Members, not with The LX Room
• The underlying sale, service agreement, or transaction is between you and the Member
• The LX Room is not a party to any transaction, even when processing payments
• All terms of sale, refund policies, warranties, and guarantees are your responsibility

B. Fulfilment Obligations:

• You are solely responsible for fulfilling all transactions with Members
• You must deliver Offerings as described in your listings
• You must honour all representations and promises made to Members
• You must provide appropriate documentation (receipts, invoices, certificates of authenticity) with transactions

C. Refunds and Cancellations:

• You are responsible for processing all returns and refunds in accordance with your stated policies and UK consumer law
• You must clearly communicate your refund and cancellation policies to Members before purchase
• If The LX Room processes a refund on your behalf, we will deduct the refunded amount from future payments to you

D. Disputes:

• You must handle all customer service inquiries and complaints professionally
• You must attempt to resolve disputes with Members amicably
• The LX Room has no obligation to intervene in disputes
• Repeated disputes or complaints may result in suspension or termination of your account

E. Consumer Protection Compliance:

• You must comply with the Consumer Rights Act 2015
• You must comply with the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013
• You must provide mandatory information to consumers before and after purchase
• You must honour statutory cancellation rights where applicable

13.7 Supplier Representations and Warranties

You represent and warrant that:

A. If you are a business entity, you are duly incorporated and validly existing under the laws of your jurisdiction

B. You have all necessary rights, licenses, permits, and authorisations to offer and provide your Offerings

C. Your Offerings and your provision of them do not and will not violate any laws or regulations

D. You have appropriate insurance coverage for your business activities

E. You are not subject to any legal restrictions that would prevent you from performing your obligations

F. All intellectual property rights in your Offerings and listing materials are owned by you or you have obtained all necessary licenses

13.8 Authenticity and Legitimacy of Offerings

A. Authenticity Guarantees:

• You warrant that all luxury goods you offer are genuine and authentic
• You must provide certificates of authenticity for high-value items (for example and not limited to watches, jewellery, handbags, etc.) upon request
• You must disclose if any item is pre-owned, refurbished, or has any condition issues
• You must not offer counterfeit, replica, or fraudulently represented items under any circumstances

B. Legal Compliance:

• You warrant that all Offerings are obtained through legitimate, legal channels
• You must have proper documentation and provenance for all items sold
• You must comply with import/export regulations, customs requirements, and trade restrictions
• You must not offer stolen property or goods obtained through illegal means

C. Verification Support:

• You agree to cooperate with any authenticity verification requests from Members
• You agree to provide documentation, receipts, or proof of purchase upon reasonable request
• You acknowledge that The LX Room may request proof of authenticity or legitimacy at any time
• Failure to provide adequate verification may result in removal of listings or termination of your account

D. Consequences of Fraud:

• Offering counterfeit or fraudulently represented goods is grounds for immediate termination
• You may be reported to relevant authorities for selling counterfeit or stolen goods
• You will be liable for all damages caused to Members who purchase fraudulent items
• The LX Room reserves the right to pursue legal action for reputational damage

13.9 Prohibited Supplier Conduct

As a Supplier, you must NOT:

A. Offer any illegal goods or services

B. Offer counterfeit, stolen, or fraudulently obtained goods

C. Make false, misleading, or deceptive claims about your Offerings

D. Fail to disclose material information that Members would reasonably expect to know

E. Discriminate against Members on any protected grounds

F. Attempt to circumvent the Platform to avoid any applicable fees

G. Solicit Members to transact outside the Platform in a manner intended to evade Platform visibility or obligations

H. Share, sell, or misuse Member personal data or contact information

I. Post content that is defamatory, offensive, or violates any person's rights

J. Engage in price gouging, bait-and-switch tactics, or other unfair trading practices

K. Harass, threaten, or abuse Members or other Suppliers

13.9 Supplier Liability and Indemnification

A. You acknowledge and agree that The LX Room has no liability whatsoever for:

• The quality, safety, or legality of your Offerings
• Your performance or non-performance of obligations to Members
• Any disputes between you and Members
• Any loss, damage, or injury arising from your Offerings or conduct
• Any regulatory violations or penalties you incur

B. You agree to indemnify, defend, and hold harmless The LX Room, its directors, officers, employees, and agents from and against all claims, liabilities, damages, losses, costs, and expenses (including reasonable legal fees) arising from or relating to:

• Your Offerings or provision of services
• Your breach of these Supplier Terms
• Your violation of any law or regulation
• Any claims made by Members or third parties in connection with your Offerings
• Your infringement of any intellectual property or other rights
• Any personal injury, property damage, or other harm caused by your Offerings

13.10 Termination of Supplier Account

A. You may terminate your Supplier account at any time by providing written notice to info@thelxroom.com, subject to fulfilling all outstanding obligations to Members.

B. We may suspend or terminate your Supplier account immediately, with or without notice, if:

• You breach these Terms or the Supplier Terms
• You provide false or misleading information
• We receive complaints about you from Members
• Your Offerings are illegal, unsafe, or violate these Terms
• You engage in fraudulent, deceptive, or unethical conduct
• You fail to fulfil transactions with Members
• We determine, in our sole discretion, that your continued participation is not in the best interests of The LX Room or our Members

C. Upon termination:

• You must immediately cease offering Offerings on the Platform
• You remain responsible for fulfilling all outstanding transactions with Members
• You must not create a new Supplier account without our express permission
• All licenses granted to you under these Terms will immediately terminate
• Sections relating to liability, indemnification, and dispute resolution will survive termination

13.11 Supplier Content and Intellectual Property

A. You retain ownership of all content you post to the Platform, including photographs, descriptions, and other materials ("Supplier Content").

B. By posting Supplier Content, you grant The LX Room a worldwide, royalty-free, non-exclusive, transferable license to use, reproduce, modify, display, and distribute your Supplier Content for the purposes of:

• Operating and promoting the Platform
• Marketing The LX Room's services
• Displaying your Offerings to Members

C. You warrant that your Supplier Content does not infringe any third-party rights and that you have all necessary rights to grant the license in Section 23.11.B.

D. The LX Room may, but is not obligated to, monitor, review, edit, or remove Supplier Content at any time.

13.12 Member Information and Data Protection

A. When Members express interest in your Offerings or engage with you through the Platform, you may receive personal information about those Members (such as names, contact details, or delivery addresses).

B. You agree to:

• Process all Member personal data in accordance with UK GDPR and Data Protection Act 2018
• Use Member data only for the purpose of fulfilling transactions
• Not sell, share, or misuse Member data
• Implement appropriate security measures to protect Member data
• Comply with all data subject rights requests
• Notify The LX Room immediately of any data breaches

C. You acknowledge that you are an independent data controller in respect of Member personal data you process.

13.13 Reviews and Feedback

A. Members may leave reviews and feedback about your Offerings and service.

B. You agree not to:

• Solicit fake or misleading reviews
• Offer incentives for positive reviews
• Attempt to manipulate or suppress negative reviews
• Harass or threaten Members who leave negative reviews

C. We reserve the right to remove reviews that violate our policies, but we are under no obligation to do so.

13.14 Compliance with Laws

You are solely responsible for ensuring compliance with all applicable laws and regulations relating to your business, including but not limited to:

• Consumer protection laws (Consumer Rights Act 2015, Consumer Contracts Regulations 2013)
• Trading standards and fair trading laws
• Product safety regulations
• Food safety regulations (if applicable)
• Licensing requirements for regulated goods or services
• Tax laws and VAT requirements
• Data protection laws
• Advertising and marketing laws
• Distance selling regulations

13.15 No Employment or Partnership

A. You acknowledge and agree that:

• You are an independent contractor, not an employee, agent, or partner of The LX Room
• These Terms do not create any employment, agency, partnership, or joint venture relationship
• You are solely responsible for your own tax obligations, national insurance contributions, and regulatory compliance
• You have no authority to bind The LX Room to any obligations

BY USING THE PLATFORM AS A SUPPLIER, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THESE SUPPLIER TERMS IN ADDITION TO THE GENERAL TERMS OF USE.